System Warranty

All products are coupled with a warranty, and documentation is provided with the installation for each component. We, the retailer, are the primary party responsible for arranging the repair or replacement of faulty products.

If we are unable to assist and act on your behalf we expect the customer to contact the manufacturer for further assistance. If this is unsuccessful you will need to lodge a complaint with the relevant Office of Fair Trading or Consumer Affairs in your state or territory. The Clean Energy Council is not empowered to handle consumer warranties.